Quick fix
Press Option-Command-Esc, select the app that isn't responding and click Force Quit. If the wheel keeps coming back, restart the Mac, free up storage space and install macOS and app updates.
What it means
The spinning colored wheel (often called the beach ball or pinwheel) appears when an app on your Mac is busy and can't respond for a moment. If it goes away after a few seconds, nothing is wrong. If it stays, an app has stopped responding, or the Mac is short of free storage or memory, or has a software or disk problem.
Common causes
- One app is busy or has stopped responding
- The startup disk is nearly full
- Too many apps open for the Mac's memory
- An outdated app, plug-in or version of macOS
- A recently connected device that isn't compatible
- Disk errors or a hardware problem
How to fix it
Work down the list. Each fix is safe to try before moving on to the next.
01Give it a momentEasy
- Wait 30 seconds to a minute without clicking. The app may be finishing a big task such as saving, exporting or loading a large file.
- Click a different app's window to keep working while you wait.
Why it helps: The wheel often clears by itself once the busy app catches up.
02Force quit the stuck appEasy
- First try a normal quit: press
Command-Q, or chooseQuitfrom the app's menu, so it can save your work. - If that doesn't work, press
Option-Command-Esctogether, or chooseApple menu > Force Quit. - Select the app that isn't responding and click
Force Quit. Unsaved changes in that app may be lost. - If the Finder is stuck, select
Finderin the same window and clickRelaunch. - Open the app again.
Why it helps: Closing the stuck app frees the Mac without restarting everything.
03Restart the MacEasy
- Choose
Apple menu > Restart. - If the Mac won't restart, press and hold the power button for up to 10 seconds until it turns off. On a MacBook with Touch ID, hold Touch ID.
- Press the power button once to turn it back on.
Why it helps: A restart clears temporary problems and frees up memory.
04Free up storage spaceEasy
- Choose
Apple menu > System Settings, clickGeneral, thenStorage. On older macOS, chooseApple menu > About This Mac > Storage. - Look at the recommendations shown and turn on the ones you want, such as storing files in iCloud.
- Move large photos and videos to an external drive, and delete files, apps and old iPhone backups you no longer need.
- Empty the Trash, because deleted files still take up space until you do.
Why it helps: A nearly full startup disk is one of the most common reasons a Mac slows down and shows the wheel.
05Check Activity Monitor for what's slowing the MacEasy
- Press
Command-Space, typeActivity Monitorand press Return. - Click
CPUto see which apps are working hardest. Apps marked(Not Responding)are shown in red. - Click
Memoryand look at theMemory Pressuregraph. Green is fine; yellow or red means the Mac needs more memory than it has free. - If memory pressure is yellow or red, quit apps you aren't using, and close extra browser windows.
- To close a stuck app here, select it, click the stop button at the top left, then choose
QuitorForce Quit. Force Quit can lose unsaved work.
Why it helps: It shows whether one app or a lack of memory is behind the wheel.
06Update macOS and your appsEasy
- Choose
Apple menu > System Settings, clickGeneral, thenSoftware Update, and install what is offered. - For App Store apps, open the
App Storeand check for updates. For other apps, check the developer's website. - Make sure each app you use often works with your version of macOS.
Why it helps: Updates fix bugs that make apps hang.
07If it started after a change, undo itMedium
- Disconnect any device you plugged in recently, such as a printer or drive, and see if the wheel stops.
- Uninstall third-party plug-ins or add-ons, especially if the problem began after updating an app or macOS.
- Stop extra apps opening at login: choose
Apple menu > System Settings > General > Login Items & Extensions, select an item and click the Remove (–) button below the list. - If only one file makes the app freeze, try opening a different file; the first file may be damaged.
Why it helps: New devices, plug-ins, startup apps and damaged files are common reasons an app stops responding.
08Test in safe modeMedium
- Apple silicon Mac: shut down, press and hold the power button until you see
Loading startup options, selectMacintosh HD, holdShiftand clickContinue in Safe Mode. - Intel Mac: turn the Mac on and immediately hold
Shiftuntil the login window appears. - Look for red
Safe Boottext in the top-right corner of the login window. You may need to log in twice. - Use the Mac for a while. If the wheel doesn't appear in safe mode, software that loads at startup is the likely cause.
- Restart normally from the
Apple menuto leave safe mode.
Why it helps: Safe mode checks the disk, clears some caches and loads only what macOS needs.
09Check the disk and hardwareMedium
- Back up your Mac with Time Machine or another method first.
- Start up in macOS Recovery: shut down, then on Apple silicon hold the power button until you see
Loading startup options, then clickOptionsandContinue. On Intel, press the power button and immediately holdCommand (⌘)-Runtil you see an Apple logo or spinning globe. - Open
Disk Utility, chooseView > Show All Devices, select the last volume under your startup disk, clickFirst Aidand thenRun. Repeat for each item above it, up to the disk itself. - To test hardware, shut down and run Apple Diagnostics: on Apple silicon, hold the power button until you see
Options, let go, then press and holdCommand (⌘)-D. On Intel, turn the Mac on and holdD(orOption (⌥)-Dif that doesn't work).
Why it helps: Disk errors and failing hardware can make the whole Mac hang, not just one app.
Check it's fixed
- The pointer stays an arrow while you open and use your usual apps.
- Activity Monitor shows memory pressure in green and no apps marked Not Responding.
- The Mac runs for a few days without the wheel getting stuck.
When to get help
If the wheel appears in every app, even in safe mode, or Disk Utility or Apple Diagnostics reports a problem, back up your files and contact Apple Support or an Apple Authorized Service Provider.
Questions
What does the spinning wheel on a Mac mean?
It means the app under the pointer is busy and can't respond to clicks for the moment. A short wheel is normal; one that never goes away means the app is stuck.
Will force quitting lose my work?
It can. Force quit closes the app without saving, so try Command-Q first and only force quit if that doesn't work.
Why does my Mac show the spinning wheel all the time?
Frequent wheels across many apps usually mean low free storage, not enough memory for what you have open, or an out-of-date app or macOS. Work through storage, Activity Monitor and updates above.
Do I need to buy more memory?
Only if Activity Monitor's memory pressure is often yellow or red. Many newer Macs can't be upgraded; to check, hold Option, choose Apple menu > System Information, click Memory and look for Upgradeable Memory. If that section isn't shown, the memory can't be upgraded.
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